Desert Sands HOA Management
Maintaining a trouble-free environment for your community is our primary objective. The various departments of our company are staffed with highly skilled and motivated professionals, all of whom strive to provide the highest quality service to our clients. Specialization has enabled us to develop comprehensive management services including, but not limited to financial and administrative functions. We take great pride in maintaining your community in the most cost-effective manner and delivering the most responsive support possible.
COMPANY PHILOSOPHY
Desert Sands HOA Management strives to identify the most efficient and effective solutions to the daily operational challenges faced by community associations. Continuing internal education, affiliations with key professional organizations, and outstanding business relationships with top vendors facilitate the continued quality service advantage enjoyed by our clients. Quality community associations are the result of successful Association Managers. Desert Sands provides the support, systems and resources necessary to ensure the success of our professional Association Managers and client associations.
ASSOCIATION MANAGERS
The responsibilities of the Association Manager typically include the following:
The Fiscal Accounting functions typically include the following services:
Functions performed by the Administrative staff typically include:
Our Customer Service staff is the first point of contact for any member who calls with a question or service request for a client association. Our skilled professionals are equipped to handle most matters called in by any member. The responsibilities of the Customer Service Department staff typically include the following:
Primary Areas We Serve:
Palm Springs, CA
Rancho Mirage, CA
Cathedral City, CA
Indian Wells, CA
Palm Desert, CA
Bermuda Dunes, CA
La Quinta, CA
Indio, CA
Coachella, CA
Maintaining a trouble-free environment for your community is our primary objective. The various departments of our company are staffed with highly skilled and motivated professionals, all of whom strive to provide the highest quality service to our clients. Specialization has enabled us to develop comprehensive management services including, but not limited to financial and administrative functions. We take great pride in maintaining your community in the most cost-effective manner and delivering the most responsive support possible.
COMPANY PHILOSOPHY
Desert Sands HOA Management strives to identify the most efficient and effective solutions to the daily operational challenges faced by community associations. Continuing internal education, affiliations with key professional organizations, and outstanding business relationships with top vendors facilitate the continued quality service advantage enjoyed by our clients. Quality community associations are the result of successful Association Managers. Desert Sands provides the support, systems and resources necessary to ensure the success of our professional Association Managers and client associations.
ASSOCIATION MANAGERS
The responsibilities of the Association Manager typically include the following:
- Maintains professional relations with owners and responds in a systematic fashion to requests for services.
- Assists in the preparation of specifications and lets contracts as approved by the Board of Directors.
- Attends regularly scheduled Board of Directors or General Membership Meetings.
- Prepares Board of Directors meeting information, which includes: Agendas, Board of Directors Meeting Minutes, Financial Reports, Association Manager Reports, and other pertinent material.
- Establishes and maintains liaison with contractors for work on the common area elements of the Association.
- Assists the Board of Directors in developing the annual Association budget.
The Fiscal Accounting functions typically include the following services:
- Provides accurate monthly billing statements for collection of homeowner's assessments.
- Maintains and reconciles bank accounts, which are held in the name of the Association using the Association's tax ID number.
- Monitors all delinquencies to effectuate collection of all amounts owed.
- Pays Association bills in a timely manner.
- Prepares monthly financial statements of cash receipts and disbursements, including all reserve account activity.
- Assists auditors or other professionals appointed by the Board of Directors
- Prepares contractor 1099's and payroll accounting.
- Timely preparation and submission of reports and forms to governmental agencies as required.
Functions performed by the Administrative staff typically include:
- Maintains files for Association correspondence, contracts and legal documents. Coordinates the preparation, printing and mailing to all owners of periodic newsletters and special mailings, including annual meeting notices, budgets, and required annual disclosures.
- Prepares other correspondence for communication to the Membership or individual members.
- Maintains current homeowners lists and provides timely updates to the Board of Directors.
Our Customer Service staff is the first point of contact for any member who calls with a question or service request for a client association. Our skilled professionals are equipped to handle most matters called in by any member. The responsibilities of the Customer Service Department staff typically include the following:
- Provide support to the Association Managers.
- Direct calls to appropriate departments as required.
- Process routine service requests from homeowners.
- Maintain service request records.
- Provide twenty-four hour per day emergency services seven days a week.
Primary Areas We Serve:
Palm Springs, CA
Rancho Mirage, CA
Cathedral City, CA
Indian Wells, CA
Palm Desert, CA
Bermuda Dunes, CA
La Quinta, CA
Indio, CA
Coachella, CA